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Start with the problem.
Tell us which side of the system you are on and what you are trying to solve. Keep the first message at role level; sensitive facts can follow through an agreed private channel.
What to expect
- A direct business reply, normally within two business days.
- A response scoped to the role and problem you describe.
- No automatic marketing list and no sale of enquiry details.
Choose the useful doorway
Merchants
Describe the counter, payment methods, sites and reconciliation problem.
Banks & institutions
Name the product line and the team evaluating fit; confidential detail follows through diligence.
Investors
Include your mandate, geography and why the public thesis fits.
Referral partners
Describe the organisation by role and market without naming it.
Candidates
Choose “A candidate” and include a portfolio or CV link. See careers.
Direct email
contact@champ-pay.comBefore you write
Protect the detail that makes the conversation valuable.
A good first note establishes fit. It should not contain information that requires an NDA, secure transfer or formal diligence route.
Will the contact form create an NDA?
No. If the next step requires confidential information, ask for an appropriate written NDA or NCNDA and wait until it is executed before disclosing that information.
What should I include about a payment use case?
The market, user type, payment method, operating problem and desired outcome. Do not send customer names, transaction files, card data, credentials or account information.
How are permissions and regulated roles discussed?
Through a scoped institutional conversation supported by the relevant documents. The public website does not publish the status of permissions, applications or counterparties.
Do you publish pricing?
Executable rates, fees, spreads and settlement terms depend on the specific use case and are handled privately. Market rates shown elsewhere on the site are indicative references only.
Can a supplier or specialist partner write?
Yes—if the note identifies the specific capability, market, evidence and ChampPay problem it addresses. The partners page explains the format.
How are job applications handled?
Use the candidate option, link to a CV or portfolio and explain what you are unusually good at. Applications arrive through the same monitored contact route.
No sensitive attachments in the first message. If a document is necessary, first agree the recipient, purpose and secure transfer route.